Rackspace Builds 信任 和 Confidence with Rapid7 解决方案s

挑战

At Rackspace, security is really important. It’s important that customers know that when they put their data on the Rackspace platform, or choose to interact with Rackspace that their data will be secure. Rackspace will protect it as if it's their own.

解决方案

Rackspace uses a suite of Rapid7 products, including InsightVM, Metasploit, InsightAppSec.

克里斯蒂娜·加里根, 导演 of Cybersecurity Operations at Rackspace, knows that trust 和 confidence is core to everything her team does. She describes why they chose to partner with Rapid7, how vulnerability assessment has been an evolutionary journey for her team with InsightVM, Metasploit, InsightAppSec. Learn how the Rackspace team collaborated with Rapid7 to develop features in InsightVM like the endpoint agent, 容器的评估, 和更多的.

I lead the threat 和 vulnerability analysis team. 我们进行脆弱性评估, 红色的合作, threat intelligence for internal Rackspace 和 we also support the customer security operation center for vulnerability assessment.

So my team uses a suite of Rapid7 products, including InsightVM, Metasploit, InsightAppSec. At Rackspace, security is really important. 信任 和 confidence is really the basis of what we do. 因此，安全确实增加了这一点, 正确的, so if you're a customer at Rackspace, you have to know that when you put your data on our platform, 或者你选择与我们互动, we're going to keep your data secure, we're going to make sure that we protect it as if it's our own.

脆弱性 analysis 和 vulnerability management at Rackspace, 我认为, it's been an evolutionary story for us. A few years ago when we didn't have Rapid7 on board, we were quantifying our vulnerabilities in a different way. Now, we're able to report more quickly 和 really remediate faster. It allows us to get the data into the h和s of the people that need it.

从采用的角度来看, as soon as we introduced the platform to the team, 他们对此非常兴奋. They were really jazzed that it seemed like a l和 of infinite possibilities in terms of the flexibility it provided, which we weren't seeing with other products.

Before we went to Rapid7 we did evaluate some other vulnerability assessment products 和 other vendors. There were two differentiators that stood out with Rapid7. One was the level of API integration 和 automation that we felt it would enable. 当时我们是一个小团队, so it was really important that we were able to automate as much as possible. 

The other differentiator was support. 门票得到解答, 他们并没有得到答案, they get answered really comprehensively 和 so first pass yield is really high with being able to remedy the issue or really being able to answer questions for us.

We love to be involved in any program that the vendor offers where we can provide feedback 和 really be kind of driving the roadmap. 我认为 one thing we really liked about Rapid7 when we looked at them, as we do check-ins is that features that are discussed on the roadmap are developed on the roadmap.

我认为 a lot of times what's being released by Rapid7, so containers 和 agents are things that we've asked for 和 so we're really excited when they're introduced. Being able to interface on the dev level with the people that are actually building the product 和 the ones who have actually written the API 和 the integration is just really huge. 所以我们找到了很大的灵活性. And we're excited to continue to work to build out the agent API as well with Rapid7.